Mon, 26 August 2019
Listen to Alan Forster, MD, and his team discuss how The Ottawa Hospital (TOH) developed a Just Culture. They describe the concept of a Just Culture, why TOH initiated this transformation, and some of its early impacts. Forster is the VP of Innovation and Quality at the TOH.
To view the article click here.
Direct download: HMF_OttawaHospital_2019.mp3
Category:Healthcare Management Forum -- posted at: 1:26pm EDT |